Release note and updates 2026

Month	Release Type	Details
February 2026	Bug fix	Resolved an issue where duplicate entries for the Start Block and Decision Block were displayed in the Visual Flow sidebar after routing a Lead or Contact through Concierge. The Visual Flow now correctly displays a single entry for each block.
February 2026	Update	Contact Concierge enables prospects to select a date and time from a unified calendar that merges availability across Round Robin sales team members. Contacts are automatically assigned to the sales representative available at the selected time, and when multiple reps are available, the existing Round Robin routing logic is applied.
February 2026	Update	Enhanced availability-based routing for both Weighted and Round Robin sales teams with newly added availability options, presented as radio button selections. Users can select a single availability rule at a time, including the default setting and reps available within the next configured time window.
February 2026	Update	If a lead is marked as Bad Lead after assignment, the user will automatically return to their Initial Position in the routing sequence. Their position will remain unchanged until a new lead is successfully assigned to them.
February 2026	Bug fix	Start Block details are now displayed dynamically based on the routing conditions like Vyakar Queue, Selected Feeder, and Trigger Condition in the Visual Flow report.
January 2026	Update	For both Round Robin (RRT) and Weighted Sales Teams under Queue Management, the Bad Lead URL expiry time has been extended from 5 minutes to up to 60 minutes. This update applies to both Leads and Contacts.
January 2026	New feature	Lead Concierge allowing prospects to select a date and time from a unified calendar that merges availability across Round Robin sales team members. Leads are automatically assigned to the sales representative available at the selected time, and when multiple reps are available, the existing Round Robin routing logic is applied.
January 2026	Update	A red info icon appears when a Webhook condition fails. In Continuous processing mode the flow continues, in Stop processing mode the flow stops.
January 2026	New feature	Automatic email alerts for leads stuck in the Vyakar Queue due to routing or processing errors. Supports up to 5 recipients with hourly notifications and an error-type summary.